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FAQ
General
When will my order get delivered?
How do I get free shipping?
How are Wing Hong Products Delivered?
Where do your products come from?
Why use vacuum packing?
How long will my meat last in the fridge,once I've opened a pack?
Can I freeze my meat?
What are the best methods for thawing my products?
How long do my products last on the fridge once thawed?
What is Meat Standards Australia (MSA) graded meat?
How can I redeem my Wing Hong Promo Codes?
Can I use a business address or PO box for my delivery address?
What do I do if an item from my order is missing?
I just realised I won't be home for my delivery, what should I do?
What happens if my meat is damaged upon delivery?
Payment
What methods of payment does Wing Hong accept?
Are my details, including my credit card, safe?
When will I get charged?
Can I make a refund of the purchase?
I have received my items but have decided I don't want one of the products. Can I return it?
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